Responsible gambling

At Muckleshoot Casino Resort, we understand the importance of responsible gaming practices to ensure our guests' well-being and safety. As a trusted entertainment destination for Canadians and residents of Washington State, we have implemented various measures to promote responsible gaming habits.

Self-Exclusion Program. We take pride in offering an optional self-exclusion program for our valued guests who may struggle with excessive gaming behavior. This allows individuals to limit their access to the casino or exclude themselves from participating in certain games or promotions altogether.

Deposit Limits and Time-Outs. To help our guests manage their bankrolls effectively, we offer flexible deposit limits and time-outs (cooling-off periods) that can be adjusted according to individual needs. These features enable responsible gamers to control their spending and prioritize other aspects of life.

Self-Exclusion Process

Request a Self-Exclude Form: Guests interested in participating in our self-exclusion program may pick up an application form from the Rewards desk or Gaming Supervisor.
Fill Out the Application: Complete all required information on the form, including identification details and reasons for requesting self-exclusion.
Review and Approve Request: Our team will review your submission within 24-48 hours and verify your identity before confirming self-exclusion.

Additional Responsible Gaming Tools

Responsible Gaming Brochures: Upon request, we provide informative brochures outlining responsible gaming practices, available for guests to review during their visit.
Support Organizations: We also make a selection of support services from Washington State and Canadian organizations accessible on-site or through informational materials.

Ensuring Player Safety

Age Restrictions: Guests must be at least 21 years old (18 in some areas) to gamble, with valid government-issued photo identification.
Identification Verification: Our staff verify player identity before issuing gaming privileges to prevent underage or prohibited individuals from participating.

At Muckleshoot Casino Resort, we remain committed to providing our guests a safe and enjoyable experience. If you suspect someone struggling with excessive gaming behavior, please direct them to our Rewards desk for support resources.